KTC-04-03 / SPR 263-02-1F
"2003 Motor Carrier Survey", R.E. Langley, T. Grossardt
ABSTRACT
The goal of this study was to conduct a survey to evaluate usage and satisfaction with the KYTC’s new program allowing motor carriers to credential vehicles and pay taxes via the Internet. Specifically, the study was to examine how many Kentucky motor carriers took advantage of this capability, why they did or did not, what improvements could be made to the system, and what incentives could be offered or obstacles removed to entice more motor carriers to use it.